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The global market for AI in the BPO industry is projected to hit $3.5 billion this year, according to MicroSourcing’s Philippines Outsourcing Industry Report.

DSCP value 46, a six-bit field embedded in every IP packet header, is the single most important number in VoIP call quality. It tells every router, switch, and firewall along the path that a packet carries live voice and should be forwarded first.