PBX System Solutions for Government Agencies

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Improve Government Communications With Kital

The success of a government agency relies a lot on how well each department communicates with each other. Downtime for your phone service should never be an option. At Kital, we install and maintain top-of-the-line phone systems for government agencies like yours. Our services help your workforce become more connected, and in turn, more efficient.

The Phone System Pitfalls of Government Agencies

Government agencies like yours need a reliable phone system to make sure your workers and constituents have a clear line of communication. However, a lot of them experience issues, including the following:

Outdated Infrastructure

Spending thousands of pesos every month to maintain an outdated phone system is one of the common mistakes you may make. Your agency may be missing out on a lot of modern features like automated phone assistants, call conferencing, and secure calling.

Understaffed IT Department

Your IT personnel are vital members of your agency. If you don’t have enough people maintaining and troubleshooting your phone system, it’s bound to fail. When it does, your departments lose an efficient way to communicate with each other, affecting productivity.

High Call and Utility Costs

If you still have a traditional phone system in place, you may find that your bills spike significantly because of important long-distance calls. Plus, outdated phone system equipment can be inefficient compared to modern ones, causing your agency to pay more for electricity bills.

Innovative Phone Systems for Government Agencies

Kital is your gateway to a better PBX system for your government agency. Our phone system solutions come in two different variants: PBX/PABX and IP-PBX.

 

Private Branch Exchange System
PBX

A PBX system takes away the need for a live operator to connect external calls to the necessary people. It features an automatic switching system. It also has internet functionalities like call forwarding, unified messaging, and call conferencing.
An IP-PBX system switches calls between an IP and a telephone network, allowing for efficient call routing. It also gives users access to features like video conferencing and unified messaging.
voip

Turnkey and Customized Solutions

We use hardware and software from reliable brands to upgrade your government phone system. For PBXs, we work with Xorcom and Zycoo.

  • Xorcom – Xorcom offers dependable and high-performance IP-PBX products that feature unified communications, long-distance conference calling, encryption, administrative control, and more.
  • Zycoo – Zycoo’s range of products feature phones and extension models that allow us to create affordable yet high-quality phone system packages for your government agency. They are customizable to your agency’s size and requirements.

Benefits of an Updated Phone System for Your Agency

Upgrading your phone system, whether it’s PABX or IP PBX, has a variety of benefits for your government agency, especially if you work with a professional service provider like Kital. Here are some of them.

Centralized Number

Spending thousands of pesos every month to maintain an outdated phone system is one of the common mistakes you may make. Your agency may be missing out on a lot of modern features like automated phone assistants, call conferencing, and secure calling.

Automation

Your IT personnel are vital members of your agency. If you don’t have enough people maintaining and troubleshooting your phone system, it’s bound to fail. When it does, your departments lose an efficient way to communicate with each other, affecting productivity.

Complete Control

If you still have a traditional phone system in place, you may find that your bills spike significantly because of important long-distance calls. Plus, outdated phone system equipment can be inefficient compared to modern ones, causing your agency to pay more for electricity bills.

Grow Your Call Center with a Powerful PBX System

Discover a suite of innovative call center software, hardware, and telco network technologies at Kital, a leading provider of BPO phone systems across Metro Manila and the Philippines. We’ll design, deploy, and maintain a call center infrastructure that fuels your growth. Make us your partner today.

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    Kital is an innovative telecom, IP Telephony, and customized solutions provider to small-to-medium-sized businesses and large enterprises in the Philippines.

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