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Cisco Unified Communications Manager reports two different quality indicators depending on the phone model connected to it: Mean Opinion Score for legacy endpoints and Concealment Ratios for newer ones. These numbers look like they measure the same thing.

RFC 3261 defines the Session Initiation Protocol as a text-based, request-response protocol for creating, modifying, and terminating communication sessions between IP devices. That definition has been stable since 2002.

The Philippines recorded 624,400 leaked user accounts during the first quarter of 2026, a 76.8% increase from the previous quarter and the 21st-highest count globally, according to quarterly analysis released by cybersecurity firm Surfshark on April 29. The figure translates to approximately five Fi

The Philippine government’s fixed broadband infrastructure ranks among the weakest in Southeast Asia for sustaining real-time voice traffic, and every VoIP deployment that ignores this reality fails in the same predictable way: the phones work during the pilot, call quality degrades within weeks of

PLDT Inc. launched KAI (Knowledge, Automation, Intelligence), a conversational AI assistant that delivers real-time network capacity and product data to enterprise sales staff during client discussions, according to Back End News. The system went live in production on April 26, 2026, making PLDT the

Cisco’s collaboration readiness assessment begins with a question most vendors skip entirely: how many separate communication platforms does your organization already run? The number matters because a UC platform doesn’t operate in a vacuum.