The rapid growth of technology has given consumers more communication channels. But these innovations have also contributed to improving traditional channels, such as telephones. With many consumers still choosing phone calls over other types of communication, it pays to educate yourself on the advantage of upgrading your phone system. An IP phone system, in particular, is a popular choice for several business owners, particularly for call center phone systems.
One of the biggest benefits of using IP telephony is that it is very cost-effective. With traditional phone systems, businesses are often required to purchase and maintain hardware, software, and licenses.
What is an IP Phone System?
An IP telephony system uses your internet connection to route calls. This is done by converting the analog signal of your voice into a digital signal that can be transmitted over the internet. The digital signal is then converted back into an analog signal at the receiving end, allowing you to hear the person on the other side clearly. This entire process happens in real-time and is relatively lag-free.
When you make a phone call, your voice travels through the internet to the recipient’s phone. The recipient’s phone then converts the signal back into audio and delivers it to their ear. Because the signal is traveling through the internet and not a telephone network, calls are often cheaper than traditional phone calls. Additionally, IP telephone systems offer a number of features and benefits that traditional phone systems do not. For example, you can use your IP phone system to make video calls, send text messages, and conference with multiple people at once.
Many businesses, from startups to large enterprises, have begun utilizing this phone system for its convenience and benefits to growth and development. With more and more companies going global and connecting with clients outside of their locale, the demand for IP telephone systems is higher than ever.
You can also use an IP PBX system to route calls through your computer, so you can make and receive calls even when you’re not at your desk. This is a great feature for busy professionals who are always on the go. With VoIP, you can take your business calls with you wherever you go.
How IP Phone Systems Work
An IP phone is a telephone that uses an Internet Protocol (IP) for placing and receiving calls, rather than the traditional Public Switched Telephone Network (PSTN). IP phones typically have many features that are not available on traditional phones, such as the ability to view the caller’s information on a screen, send text messages, and transfer files.
There are two types of IP phones: softphones and hardphones. A softphone is a software application that can be installed on a computer or mobile device, while a hardphone is a physical device that is connected to the Internet.
To know how to use an IP phone system, you must first install the appropriate IP telephony software or connect the phone to your network. Once the phone is connected, you can either dial the number directly or search for it in your contacts list. To place a call, simply enter the number and press the call button.
You can also use an IP phone to video conference with other people. To do this, you will need to install a webcam and microphone on your computer or mobile device. To start a video conference, simply enter the conference ID and press the call button.
IP phones have many benefits over traditional phones. For example, they are much cheaper to operate and maintain. In addition, IP phones can be used to make calls anywhere in the world, without incurring long-distance charges. Finally, IP phones typically have much better sound quality than traditional phones.
An IP telephony system is a great way to save money on your phone bill and get better sound quality at the same time. If you’re looking for an alternative to traditional phone service, an IP phone may be the right choice for you.
What are the Advantages of an IP Phone System?
Phone calls connect your audience to your organization in real-time. It gives them someone to talk to directly about their inquiries and concerns regarding your products and services. With the right strategy, you can transform this communication channel into an effective tool in increasing your bottom line. By making the necessary upgrades, you optimize this channel for your organization’s long-term growth.
IP telephony systems offer a variety of features and benefits that can be extremely advantageous for businesses. When investing for an IP telephony system, keep in mind that you’ll need to choose between a PBX vs PABX system. Private branch exchange (PBX) and private automatic branch exchange (PABX) are two types of phone systems that businesses can use to route calls. PBX systems are owned by the business, while PABX systems are leased from a service provider.
Here are some of the key advantages an IP phone system has to offer your company.
It’s quick to install and easy to use.
Once you’ve decided to make the switch, it’s only a matter of contacting a new service provider. They will set up and configure your new phone system in your office, including the new hardware. The Xorcom IP phone is a popular choice among small to medium businesses. After everything has been installed, you can carry on with your operations. IP phones are nearly indistinguishable from their analog counterparts, making them easy to use and requires zero training whatsoever. Just install and its back to business as usual!
It’s effective at reducing long-term costs.
Like we mentioned earlier, one of the reasons behind IP telephony systems’ popularity is its cost-effectiveness. Traditional phone systems are prone to several factors that compromise their performance. Harsh weather conditions can damage telephone lines and poles, causing unnecessary downtime in your operations. Making the switch to an IP phone system now prevents these scenarios from happening. Additionally, since it’s more technologically advanced, this phone system will help you save on costs in the future. Older systems and hardware will likely be more difficult to maintain and repair, especially when production of its parts have been discontinued.
It’s better for simultaneous calls.
An IP phone system is cloud-based. It enables you to make simultaneous calls from the same number. All you need is the additional hardware. By connecting with customers, business partners, and investors using the same number, you improve brand awareness and recognition. This prevents confusion, too, especially since most people choose to drop calls from unknown numbers. Best of all, the IP phone system can also record and log all of the calls made for future reference.
It’s highly scalable and customizable.
IP telephony systems are highly scalable, meaning they can easily be expanded or reduced to accommodate the changing needs of a business. This is in contrast to traditional phone systems, which can be very difficult and expensive to scale. Apart from just being scalable, IP phone systems can also be customized to meet the specific needs of a business. This includes choosing the type of phones, features, and calling plans that best suit the needs of the organization.
It offers flexibility and mobility.
IP phone systems are extremely flexible, offering a wide range of features that can be customized to meet the specific needs of your business. For example, you can easily add new lines or extensions as needed. You can also choose from a variety of IP telephony services, such as conference calling, call forwarding, and voicemail to email. With an IP phone system, employees are also able to take their phones with them wherever they go. This gives them the flexibility to work from home or on the go. In addition, calls can be made and received using mobile devices, such as smartphones and tablets.
How do IP Telephony Systems Work?
There are several different telephony systems available, each with their own features. While there are individual features unique to certain IP phone systems, there are some that appear in all of them. These include:
1. Call from anywhere to anywhere.
With an IP phone system, you have the ability to make and receive calls from anywhere in the world with just a click of a button. Now your company is no longer restricted to reaching people within the country. An IP telephony system makes the world smaller and your audience bigger. Simply encode or upload the numbers you are trying to reach into the system and call away.
2. Low-cost calling.
Calls made on IP phone systems are often much cheaper than traditional phone service. Gone are the days when businesses had to worry about the cost of each phone call. With IP telephony system, you can call anybody at any time from any point of the world without gutting your business’s bank account or sacrificing the quality of the call.
3. Seamless integration.
An IP phone system can also be linked to numerous popular applications, creating a seamless eco-system in your organization. Integrate your IP phone system with popular instant messaging clients like Skype and Google Hangouts.
4. Increased functionality.
An IP phone system can offer a wide range of features and functionality, including caller ID, call waiting, voicemail, call forwarding, simultaneous phone calls, and more.
Make the Switch with Kital
Kital Philippines is one of the leading telecom providers of cutting-edge solutions for businesses and government agencies. We understand the importance of staying connected with your audience. Our IP phone systems are customized to suit your business’ specific needs. We make sure that you receive solutions that are beneficial to your organization’s long-term growth and development. On top of this, we also stay on top of the latest IP phone systems, so your organization gets only the best of the best.
Make Kital your partners in expanding your business’ reach and attaining your maximum potential.
Unlock the power of IP telephony today. Get in touch with us for more information.
