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The Philippine government’s fixed broadband infrastructure ranks among the weakest in Southeast Asia for sustaining real-time voice traffic, and every VoIP deployment that ignores this reality fails in the same predictable way: the phones work during the pilot, call quality degrades within weeks of

PLDT Inc. launched KAI (Knowledge, Automation, Intelligence), a conversational AI assistant that delivers real-time network capacity and product data to enterprise sales staff during client discussions, according to Back End News. The system went live in production on April 26, 2026, making PLDT the

Cisco’s collaboration readiness assessment begins with a question most vendors skip entirely: how many separate communication platforms does your organization already run? The number matters because a UC platform doesn’t operate in a vacuum.

PLDT Inc. announced it will deploy KAI, an advanced agentic AI conversational agent developed by New York-based UiPath, making the Philippine telco the first in Southeast Asia to use the platform for enterprise client engagement, according to Philstar.com. The deployment went live this week through

Hotel PBX phone system maintenance is crucial for seamless communication between staff and guests. It prevents miscommunication, reduces downtime, and keeps your hotel running smoothly. Here are some best practices for maintaining a reliable PBX system in your hotel. Routine System Checks Are a Must Regular system checks are crucial to avoid any unwanted surprises.

Effective communication is necessary while managing a hotel. When visitors ask for room service or staff members organize housekeeping duties, having an effective phone system can significantly impact your service level. This is where a hotel’s PBX technology is useful. Your hotel can save money, increase guest pleasure, and streamline operations by selecting the best