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Category: Featured

crm for customer engagement and retention

How to Use CRM Solutions to Enhance Customer Engagement and Retention

Philippine businesses seeking to expand their reach in the country will wonder how to use a CRM at one point or another. As companies grow, the need to maintain their high-quality services while expanding their services and capabilities remains to be a struggle. Businesses must use different tools available to them to ensure that they’re

ensure business continuity and operations

How to Ensure Business Continuity for Uninterrupted Operations

A business continuity plan (BCP) is essential to any business that aims to thrive. In a country like the Philippines which frequently experiences natural calamities and economic challenges, a business continuity plan is crucial to operations. In the Philippines, a BCP is more than just a document. It’s a roadmap that serves as a guide

How to Select a PBX System for Your Business

Whether you’re a small startup or a growing business, the PBX system you choose will determine the efficiency of your operations and how your team communicates—both internally and externally. You need a way to give your staff their own phones without giving each person a dedicated phone line. In other words, you need a business

Hotel PBX

On-Premise PBX: How It Works and is It Right for Your Business?

On-premise PBX systems are a traditional approach to business telephony. In this setup, the entire telecommunication infrastructure is housed within the company’s physical premises. While cloud-based PBX has been much preferred by larger businesses, on-premise PBX is far from being outdated. Let’s explore why it remains to be a trusted option for smaller and medium-sized

Cloud-Based PBX for Business

Should You Adopt Cloud-Based PBX for Your Business?

Cloud-based telephony has quickly emerged as a modern telecommunication solution for businesses of all sizes. If you’re debating making the switch from your existing phone service to cloud-based PBX, you’re in the right place. We’ll cover everything you need to know about this phone system—from how it works and its benefits to some potential drawbacks.

PBX systems pros and cons

Open Standard PBX Systems and Their Pros and Cons

In telecommunications, businesses need Private Branch Exchange (PBX) systems to manage their internal and external communication. Without it, companies wouldn’t be able to operate. Staff would not be able to work. Customers may not be able to make inquiries. Data could get lost. This substantial disruption could result in a serious loss of trust. That’s

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Kital is an innovative telecom, IP Telephony, and customized solutions provider to small-to-medium-sized businesses and large enterprises in the Philippines.

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